Frequently Asked Questions

Basic/ General Questions

I am interested in a Safari? What is my next step?

You can book a suggested itinerary from our website. These trips offer the convenience of a pre-set itinerary and a fixed price, with flexible scheduling. Travel dates are up to you. We only organize private Safaris. That means that only you and your travel partner(s) will be on the tour. There will be only you on the transfers, the Safari vehicle and the tours. This gives you much flexibility on where to stop and tracing your favorite animals. Or you can start from scratch and work with us to develop a totally customized itinerary and schedule. We are enthusiastically open to side trips, detours, special needs and special plans. For a booking we need an advance payment of 30% of the tour price, the remaining balance you can pay here at arrival. After receiving your advance payment (or the proof of payment by e-mail) we will start to book all services to you. After confirming all services we come back to you with the confirmation voucher.

How does our pricing work?

Our trips use tiered pricing based on logistics. Getting people into remote areas where the best game viewing exists is more costly when there are only two people in the Land Rover, rather than four or five. Economies of scale result in lower pricing for four or five people traveling together as opposed to pricing for a couple traveling alone. As well, the logistics of moving gear around for a walking safari with numerous bush camps is more complicated and costly than a trip that involves simply staying at a lodge. Our pricing structure is tiered so you pay for the costs of your safari and don’t subsidize other groups. Our trips have no hidden costs. We don’t quote you a low price and then tell you that, in addition you have to pay your park fees or that in-country transportation is extra. When we quote you a trip price it includes almost everything while you are in country. The few items not included like gratuities, passport and Visa fees, and beverages are set forth above. Our trip prices range over a wide scale. The price depends on: The number of people traveling in the group Whether your in-country transportation is by bush plane or Land Rover Whether you choose to stay in lodges or smaller tented camps How remote you want to go Whether you want to view game from a mobile tented camp Whether you want to participate in walking safaris that involve remote bush camps We can work with you to bring your safari within your budget range

How far in advance do I need to book?

There is no cutoff. However, flights into Kenya and Tanzania are limited and we find that there can be problems getting seats on British Airways or KLM if you try to schedule less than two months ahead of time. Peak seasons also book up as far as nine months ahead of time. Mid to late December is a busy time in both Kenya and Tanzania. Outside of peak seasons, you should have no trouble booking if you schedule your safari at least six to eight months in advance.

When is the best time of year to visit Tanzania?

Let’s start with when it’s raining season: November, April and May. During those month Safaris are possible, and it is by far not raining every day. Even if, then only for a few hours. But it can get hard if you want to visit remote places. The mass Migration moves from Kenya into the Serengeti in Tanzania in December, January, February, and March.

That can be a spectacular time to travel in Tanzania. Climate changes are triggering some changes in the timing of the migration, so check with us if you are interested in traveling on the edges of the normal migratory months. This doesn’t mean that there isn’t great game viewing at other times. Off-peak season can be a very relaxing time. The lodges are less crowded and the game reserves not involved in the migratory pathways have as much game as normal. It’s all a matter of what you want. Check with us if you have specific time frames in mind for your travel and we can help you plan where to be so you get the best possible game viewing experiences.

What kind of weather can I expect on Safari?

Most of East Africa is savannah, comparable to the high plateau, semi-desert areas of Colorado or New Mexico. Altitude ranges from 3,000 to 7,000 feet. (Obviously Kilimanjaro climbers will experience much higher altitudes.) Temperatures during the day range from 75 to 90 degrees Fahrenheit. Nights are cool with temperatures dipping as low as 40 degrees Fahrenheit in some areas (Ngorongoro Crater, for example). Even though you will be traveling neaar the equator, please take our packing recommendations seriously and take along a light jacket or sweatshirt, sweater, and a fleece pullover. Additionally, bring something warm to sleep in at night. Humidity is low. If you don’t travel near the rainy season, it usually doesn’t rain.

What kind of medical care do I need before I go to Tanzania?

Before you leave for an international destination you should consult your physician. You will also need to decide on a malaria prevention medication. It is advised to take malaria prophylaxis. Please see also Centers for Disease Control and Prevention Yellow Fever vaccination since 1.1.08 If you traveled before arrival to Tanzania in an yellow fever endemic zone, then vaccination for Yellow Fever is since 1.1.08 obligatory again. The Yellow Fever Endemic Zone include the following Countries: Senegal, Gambia, Guinea Bissau, Sierra Leone, Liberia, Cote D’Ivore, Burkina Faso, Ghana, Nigeria, Mali, Niger, Chad, Central African Republic, Togo, Benin, Sao Tome and Principe, Cameroon, Gabon, Congo, Democratic Republic of Congo, United Republic of Tanzania, Angola, Zambia, Uganda, Kenya, Rwanda, Burundi, Ethiopia, Somali, Sudan and Equatorial Guinea, Panama, Venezuela, Colombia, Ecuador, Peru, Brazil, Guyana, Suriname, French Guiana and Bolivia Travelers who happen to be on transit in any of the Yellow Fever Endemic Countries will be exempted from the requirement of inoculation against Yellow Fever; Transit means remaining at the Airport under the Management of Airport Authority awaiting travel connection. YELLOW FEVER VACCINATION ON ARRIVAL AT JRO is provided at entry points free of charge for 2008, later it’s 50 US$ per person. Other vaccinations like hepatitis, tetanus are recommended.


Visitors from most countries require a Visa in order to enter Tanzania. All visitors can purchase a Visa at the point of entry. You need a passport valid at least half a year, and to pay 50 US$ cash. It is most of the time only a 30 minutes procedure but can take longer if there are several arrivals at a time. American citizens need to pay 100 US$, and get only a multiple entry Visa (since September 2007). If you intend to fly to Nairobi and then travel on to Tanzania, remember that you may also require a multiple entry Visa to enter Kenya, even if it is only for a few hours. The Visa for Kenya and Tanzania is 50 US$ per person for each country (except of American citizens, see above

Tipping on Safari

Our general recommendation is to tip moderately – in accordance with the level and quality of service provided. The following guidelines are generally accepted practice (per person): Safari guide(s) – US $25 per day; Cook US $15, Camp staff – US $3 – $5 per day, as a pooled tip to be shared among the housekeepers, waiters, bartender, etc. For porters and waiters at hotels and for taxi drivers in cities, the customary tip is approximately US $10. (Tipping in US $10 bills for porters and waiters is greatly appreciated). The traditional gratuity to safari guides or camp staff is not included in the price of your tour but is completely discretionary. Beware of unscrupulous people who try to exhort extra payment from unwary passengers just for shuffling their bags around. Please see here regarding tipping on Kilimanjaro climbs. For Klimanjaro trekking (lead gude $25 per day, assistant guide $20 per day, cook $15 per day, porters $10 per day)

Money Matters

The unit of local currency is the Tanzania Shilling (TSh). American dollars in cash or travelers cheques are acceptable in many places around town (note: AMEX Traveller cheques are often not accepted). Credit cards are accepted only in big hotels, and if you do manage to find a place to use them there will usually be a surcharge of at least 10%. Please note not to bring US $ notes issued before 2002, as they are not accepted here! In Arusha, Dar and Zanzibar there are ATM’s where you can get local currency with your Visa or MasterCard. Please click here for actual exchange rates of the local currency TSH Shilling

Can I bring my children on safari in Tanzania?

Yes. Many lodges in Tanzania do accept children and children of virtually any age are welcome on game drives because in East Africa all of the game drives in the national parks are done in closed vehicles with pop-up roofs (as opposed to open vehicles in Southern Africa). We do recommend if you are traveling with children that you travel by air as opposed to by road because distances by road are long, the conditions bumpy and the whole experience is quite trying when traveling with young ones. Click here for more information about family safaris

Will our guide carry a rifle with them?

The rangers on safari walks in the private parks will carry a firearm. However, these are only used in the utmost of extreme circumstances, if in the unlikely event, safety comes into question. Guides and driver guides in the national parks do generally not carry rifles with them.

How to get a visa to Zanzibar and Tanzania?

Visitors from most of the countries require visa to enter Zanzibar and Tanzania, and the passport should be valid for six months onwards. Single entry tourist visa can be applied for at Tanzanian embassies, Tanzanian High Commissions and at the Tanzanian borders (airports and in some cases when crossing the border by land).

Trekking Questions


Our prices include hotel accommodations before and after the climb, transportation from the hotel to the trail and back, transportation from the airport to the hotel and back, Government tax, all park entry fees, 18% VAT on tour fees & services, Guide, porters and cook salaries, Team Kilimanjaro Rescue fees, equipment like tents and chairs and tables, and meals on the mountain. Prices do not include flights, lunch, dinner or beverages at the hotel before &after climb, personal gear and equipment, or tips. Our prices are listed in US Dollars.


Our group limit for climb is 10 people for those who book different to form a group.


If you are not spending any extra days before or after the climb, you should book your flight to land on the “Arrival Date” and leave on the “Departure Date”. The “Arrival Date” is the day before the climb begins. It represents the latest date you should be in Moshi. We have our trip briefings at 6:00pm at your hotel on this day, though we can schedule a personal trip briefing for you later in the evening or the next morning if you arrive late. The “Departure Date” is the day after you climb ends, after spending the night at the hotel.


We recommend the 9 day Northern Circuit, 8 day Lemosho, and 7 day Rongai routes. These routes offer the best balance of high success rates, beautiful scenery and smaller crowds. 7 day Machame is a nice route as well, but has a lot of other climbers on it.


First and foremost, choose a longer route. 7 days should be the minimum and 8 or 9 days is even better. Next, put effort into your training and do it for at least two months, incorporating some long hikes if possible. Third, assemble the right gear for your climb. Lastly, consider using a high altitude training system to pre-acclimatize


Kilimanjaro is best climbed when the weather is dry. There are two rainy seasons in Tanzania. The long rainy season is from mid-March to early June. The short rainy season is from November to early December. Therefore the best times to climb Kilimanajro are mid-December to early-March, and mid-June to end of October..


We serve breakfast, lunch and dinner, which consist of western style meals.


Our guides are highly experienced to manage altitude sickness, which is the biggest obstacle on the mountain. They are certified Wilderness First Responders. They conduct twice daily health checks to measure your oxygen saturation and pulse. A rescue plan is in place in the event of an emergency. Bottled oxygen, Ox-meter and a first aid kit are carried on every climb..


No. We bring multiple guides on every climb so that when a climber needs to descend, it does not affect the rest of the party.


You don’t. You can use wet wipes if you like to towel off. We also provide wash bins with soap for you to wash your hands and face.


We serve breakfast, lunch and dinner, which consist of western style meals.


You should follow the layering principle when you dress. Layering is a systematic, logical approach to wearing multiple layers of clothing. The layers you will have are: base layer, mid layer, and outer shell.

Safari Questions

What is the best time to visit Tanzania?

We can genuinely say that you can have an incredible Tanzania Safari Tours at any time of year – truly!

We have numerous upbeat customers going with us amid the “long rains” of April and May and the “short rains” of November. Try not to be put off voyaging at that point. It surely does not rain each day, frequently the precipitation is around evening time, and you can at present observe some stunning natural life. Additionally, housing is less expensive, lodges are less full, and there are fewer different autos in the national parks.

It can get somewhat troublesome in the event that you need to make a trip to extremely remote regions amid the blustery season, anyway the streets between Arusha, Lake Manyara, Ngorongoro and Serengeti are great and all around kept up, and still particularly tolerable notwithstanding amid the downpours.

Whatever is left of the year is commonly dry, however, June can likewise be somewhat wet.

What to Bring on Safari?

It really depends on what type of safari you have chosen. In any case, the following is recommended: Flashlight; Sunscreen, Lip salve; Sunglasses, Sun hat; Insect repellent; Binoculars; Camera with zoom lenses; Spare film and batteries; Towel, Toiletries; Long sleeved shirt; Long trousers; Warm sweater; Sleeping bag; Small daypack.

When is the Great Wildebeest Migration?

The Great Migration, in Tanzania and Kenya, would one say one of nature’s most noteworthy occasions, however how would you know where and when to go to really observe it?

The immense Serengeti fields and the slopes of Kenya’s Masai Mara are the setting for the world’s most prominent untamed life exhibition, the 1.5 million creature ungulate (wildebeest) relocation. Over 1.4 million wildebeest and 200,000 zebra and gazelle, constantly followed by Africa’s extraordinary predators, move in a clockwise style more than 1,800 miles every year looking for greener grass.

Once the ‘short downpours’ fall in November and December (some of the time as ahead of schedule as of October) the relocation moves from Kenya’s Maasai Mara down through the eastern side of Tanzania’s Serengeti into its sweet and prolific southern-grass fields. Here, the wildebeest and different ungulates settle among January and April. In April and May, the ‘long’ downpours set in and the relocation begins moving from the exhausted southern fields north to the long grass fields in the western passage. Extensive stream intersections on the Grumeti and Mara Rivers happen as the relocation heads once again into Kenya’s Maasai Mara – the season dries out and crisp touching and water can be found in the far north. The Masaai Mara is more often than not taking care of business in August, September, and October.

When should I book my trip?

Because our trips book up months in advance, we recommend booking early to avoid disappointment. We will, of course, make every effort to accommodate last minute bookings.

Will there be wildlife wandering at the camps and lodges?

It is critical to never expect that any of the animals experienced on your diversion drive are manageable. In spite of the fact that assaults by wild animals are abnormal, nothing in the African wild is unsurprising. While you are remaining in your safari lodges and camps, it is imperative to be particularly careful and mindful of your surroundings the same number of these zones are not fenced and contain wildlife meandering openly. In the event that you have kids with you, keep them in sight and don’t give them a chance to meander alone. At littler rose lodges, you will dependably be escorted to and from your tent for supper or amid the night. Should you have any worries, kindly don’t dither to raise them to the staff or your guide.

Can I create a custom itinerary?

Yes. At present we are offering treks to the summit of Kilimanjaro all routes, as well as animal safaris and trips to Zanzibar. If you are interested in a variation on these, please contact us. We will work hard to accommodate your needs..

When is the best time to see wildbeast migration?

The best time to see the migration in Tanzania is often January-March and June-August. In the Kenya, it is often best September-October. These are also the most popular times to go, so you will need to book well in advance. You will see an abundance of wildlife all year round.

Payment Questions

What percentage should be paid in advance to secure booking?

Normally between 25-50% is paid in advance because in most cases only hotels or accomodations are the ones that are booked upfront

How can I make a payment?

you can pay using the following options:


You can do the check-out of the online booking proccess using Paypal.The payment via Paypal is done on the secure Paypal website. You will have full paypal buyer protecrion

2) Credit card payment

You can do the check-out the online booking process, chosing "Credit Card Payment". Payment via credit card is done on the secure platform "Direct Pay Online" (DPO). DPO is Africa's leading online payment system with 45,000 businesses in 16 countries.

3) Mobile payment

You can do the check-out of the online booking process, chosing "Mobile Payment". Mobile payments are also done on the secure platform of Direct Pay Online and currently include vodacom m-pesa, tigo pesa, airtel money and mtn mobile money.

4) Bank transfer

Instead of the online payment options, you can also make a payment via bank transfers to one of our accounts in the EU, Japan, Tanzania and India. Besides USD, you can also pay in EUR, JPY, TSH and Rs in this case. If you prefer this option, please place your online booking. Instead of finalizing the booking by making an online payment, please contact us at and we will email you instructions for payment via bank transfer.


If you are booking more than 2 months ahead, you can also pay a first instalment (via all available payment options) to secure your booking, and the remainder 1 week prior to the start of your program. In this case also please drop us an email to and we can send you payment links for the two instalments.

Zanzibar Questions

What time zone is Zanzibar?

Local time is GMT +3, which is used in East Africa in general as well. Same time zone with Eastern Europe.

What medication should I take when travelling to Zanzibar?

You should take advice from your doctor. Visitors are required to show a yellow fever certificate before entering Zanzibar if they come from yellow fever risk countries. Malaria is not as common in Zanzibar as it is in mainland Tanzania, but prevention medicine is recommended. Cover up after the sunset and use mosquito repellent on exposed skin. Sleep with a mosquito net or in an insect free room. HIV is a threat! Protection should be used. Drink bottled or well boiled water and make sure the seal is unbroken. Remember that medical facilities are limited in Zanzibar. Visitors are advised to have comprehensive insurance to cover the unlikely event of serious accident. There are many hopsitlas in Tanzania that accept international insurance cards.

Which currency can I use in Zanzibar?

The local currency in Zanzibar is the Tanzanian Shilling (TSh). US dollar bank notes are also widely accepted as payment throughout the island. Traveler’s cheques can be exchanged at banks, bureau de change and some hotels.

Which credit cards work in Zanzibar?

Credit cards such as Visa and MasterCard are accepted at large establishments. There are many ATM cash machines in Zanzibar Town and can be used with Visa, Visa Electron and MasterCard. Sometimes you need to try different banks before you find the one that works with your card. American Express works in Zanzibar, but not at as many ATM’s.

How is the electric current in Zanzibar?

The local current is 220- 240 VAC 50Hz. Most plug sockets take the three ping British plugs. There are still occasional power cuts in Zanzibar, but it’s becoming less frequent. Visitors are advised not to leave expensive electrical appliance plugged in when not in use, due to occasional power surges. Safe adaptors are the best option when charging laptops, smart phones etc.

How to use internet in Zanzibar?

There is wireless internet in almost every hotel and internet cafes all over Zanzibar. Mobile network reaches to almost all corners of the island, with good 3G/4G especially in town. Many cafes and restaurants have internet for clients, and basically all hotels and guesthouses have a wi-fi in Zanzibar.

How to make phone calls in Zanzibar?

If you stay longer and need to make several phone calls, you might want to consider a local SIM card. We can arrange this for you. International calls are generally much cheaper with local SIM.

What to pack for a Zanzibar holiday?

Clothes should be light, loose, washable and preferably made from natural fabrics, rubber flip-flops or sandals are excellent choice for wondering around the villages and town, but a sturdy pair of walking shoes will normally be needed for sightseeing or walking through the forest. The tropical sun in Zanzibar is very strong, especially in midday. Sunscreen with high SPF and shady hats are preferable. It’s good to also pack sun glasses and flash light (the electricity is not completely reliable).

How to dress in Zanzibar?

Modest dressing is appreciated by everyone in Zanzibar. Foreign standards do not apply everywhere, so some items which are standard at your home country might not be appreciated. Bikinis and minis are fine for the beach, but in the villages and towns, women should cover their shoulders and wear a skirt or trousers that reach below the knee. Likewise, men should not go shirtless and should dress respectfully. If you are spening time on a beach in Stone Town or other beaches that are within sight from town, consider wearing beach clothes when not swimming. Being topless is not allowed for women.

Taking photos in Zanzibar

You can take photos in public areas but ask for a permission before taking pictures of individual people or private houses.

How is the climate in Zanzibar?

Zanzibar is laying on the warm Indian Ocean, 6 degrees from the Equator. The climate is reasonable with constant temperature of 21 – 33 Celcius degrees. However, this is subjected to the seasonal northeast monsoon winds, blowing day and night from November to March (the Zanzibar summer). The temperature is then about 26 – 34 Celcius degrees with humidity. The southwest monsoon winds blow from the beginning of June to mid October (the Zanzibar winter). Then the temperature is about 21 – 29 Celcius degrees. The rain season is from April to the end of May, although one should expect shower any time through out the year.

Zanzibar is a semi-autonomous state within Tanzania, so although you don’t need a separate visa to enter, you will need to show your passport on arrival. Visitors flying directly to Zanzibar are able to purchase a visa on arrival at the airport, and don’t forget your yellow fever vaccination certificate. If you get your visa at the airport, in Zanzibar visa should always be paid with credit cards.

How to get a visa to Zanzibar and Tanzania?

Visitors from most of the countries require visa to enter Zanzibar and Tanzania, and the passport should be valid for six months onwards. Single entry tourist visa can be applied for at Tanzanian embassies, Tanzanian High Commissions and at the Tanzanian borders (airports and in some cases when crossing the border by land).

Day Trip Questions

Are there any one day safaris available after KIlimanjaro trek

Yes. We offer safari day trips to Tarangire, Manyara and Ngorongoro in accordance with client's needs and schedule.

Is it possible to visit more than one site in a day

It depends, most of the tourists sites available in Moshi villages such as waterfalls are in close proximity hence it's possible. For those which are far apart depends upon the activities to be done and time available/ schedule